Step 1 - Image Capture

Once your image has be digitally captured, we need to do some critical colour corrections that will allow us to match your image as close as possible. We cannot guarantee an exact match, but we will do everything possible to bring your images to life.

Using Adobe Photoshop, we will make all of the necessary adjustments to match the density, contrast, saturation, and overall colour balance. If you would like us to enhance or change any specific colours, we can manipulate your image to make the most of the process. Please see the Enhancement Pricing for more details.

In order to fine tune your image for final reproduction, we typically run 3 to 4 smaller tests to help make the appropriate adjustments required to compensate for variables specific to each media.

Using the latest technology in Colour Management, media profiling assists in the change from one media to another, though sometimes additional testing may still be necessary.

If you supply a digital file for reproduction, please provide a hard copy print for colour reference and budget at least 2 to 3 tests for colour proofing.

Before the final reproduction of your image can commence, we require all client's to sign-off on their approved test. You will also be asked to decide whether or not you would like to save a digital copy at Fidelis for future printing.

Since there is no charge for archiving, we recommend that all clients provide a recordable CD-R with their order to create a secondary back-up of their own.

Once we receive your signed approval, we will begin outputing your final prints.

Depending on the quantity of prints ordered, it typically takes 24 to 48 hours for the ink to out-gas. During this period, prints are the most susceptible to handling and scuffing. Clear coating is NOT optional for canvas output, so please allow an additional 24 hours for drying.

We strongly suggest that you allow a minimum of 72 hours before prints are framed behind glass.

Following the recommended drying time, we will take care of any special shipping requests and package your prints accordingly.

Unless you need to have your prints sent to you to personally sign, we will coordinate to have FedEx, UPS or regular post take care of your shipping needs. Billing for special deliveries are subject to change once the official statements have come through.

We suggest that you arrange for your own deliveries, so that your invoice will be final at the time of pick-up.

Pigment-Based Inks

According to the Giclée Printers Association (GPA), the Roland is one of only a few printers to be deemed acceptable for true giclée quality. With there being a number of printers now able to output using pigment-based inks on archival papers, it has become difficult to assure the same high quality between suppliers.

With the new GPA established standards, you will now have the confidence to know that only peace of mind and the highest quality are in front of you at Fidelis.

Premium Artist Canvas

Recommended for photographic, fine art, and museum quality reproductions. "Arches" has been a familiar name to traditional artists for years and now they have brought the same distintive textures found in their Arches Cold Press to the digital fine art world. Soft white, pH neutral, acid free, and 100% cotton textured and smooth watercolour papers. Over 100 years longevity.

Available up to 44” wide (43.25” printable) by any length.

Recommended for photographic, fine art, and museum quality reproductions. Bright white, pH neutral, acid free, and 100% cotton flat matte and resin coated papers. Over 100 years longevity.

Available up to 44” wide (43.25” printable) by any length.

Recommended for portraits and weddings photographers, this media offers the closest feel to traditional photographic lustre paper. A favourite for photo-based artists printing with higher quality Epson desktop printers. Bright white, pH neutral, acid free, and 100% cotton resin coated paper. Over 100 years longevity.

Available up to 44” wide (43.25” printable) by any length.

Recommended for photo-based artists, this media is the perfect replacement to a traditional "Cibachrome" print. With exceptional dot definition, this media yields excellent contrast, deep blacks and vibrant colours. Super high-gloss, brilliant white, pH neutral, acid free, and 100% white polyester film. Over 100 years longevity.

Special Note: Like Cibachrome prints, extra care should be taken to avoid contact with the surface of your print. Always handle the print by the borders or while wearing cotton gloves. Due to the super high-gloss surface, it shows fingerprints and scratches easily.

Available up to 54” wide (53.25” printable) by any length.

Recommended for interior design, hospitality, restaurants, and other commercial reproductions. Made from the highest quality cotton duck fabric, this heavyweight canvas is designed for applications where the best longvity is not required. Soft white. 25 to 30 years longevity.

Special Note: Clear coating is NOT optional for canvas output, though it is listed separately in the Price Calculator for other media options.

Available up to 54” wide (53.25” printable) by any length.

Recommended for interior design, hospitality, restaurants, and other commercial reproductions. Made from the highest quality cotton duck fabric, this heavyweight canvas is designed for applications where the best longvity is not required. Soft white. 25 to 30 years longevity.

Special Note: Clear coating is NOT REQUIRED for this canvas output, since it is waterproof.

Available up to 54” wide (53.25” printable) by any length.

Recommended for photographic and poster art reprductions. This flat matte paper is designed for applications where the best longvity is not required. Bright white, pH neutral, acid free, but NOT 100% cotton. 25 to 30 years longevity.

Available up to 44” wide (43.25” printable) by any length.

Recommended for digital photographs, indoor posters, promotional pieces, layouts, and portfolio images. Resin coated, photo gloss paper. 5 to 10 years longevity for indoor use only.

Available up to 54” wide (53.25” printable) by any length.

Recommended for posters, retail and window displays as well as any wall covering that need to be easily removed. This polypropylene paper has a low tack, pressure-sensitive adhesive that will NOT damage your walls or leave any residue. Can be used indoors and outdoors for short-term usage.

Available up to 50” wide (49.25” printable) by any length.

Recommended for tradeshows or any commercial application. This polyester scrim is sandwiched between two layers of PVC. It has excellent drape and delivers high opacity to block distracting light and shadows. Can be sewn or grommeted. Rated for 6 months outdoors without lamination.

Available up to 50” wide (49.25” printable) by any length.

Recommended for tradeshows or any commercial application. This polycarbonate film, when combined with a white vinyl backer, will result in durable trade show graphics, even after being rolled and unrolled for transport. Rated for 1 year indoors.

Available up to 50” wide (49.25” printable) by any length.

Clear Coating

Depending on how you're going to display your canvas reproduction, with framing or hung stretched as is, your options for stretching need to be considered before final printing.

Plain white or coloured borders are available for 3/4" or 1-1/2" depths. Custom depths are available upon special request.

Mounting services are available on a variety of different surfaces, though our Ultramount is the only archival mount board we recommend for true giclées.

Sintra and regular Ultrafoam are also available, though they are primarily used for non-archival commercial projects.

Both white and black surfaces are available in 3/16" and 1/2" thcknesses up to 48” wide x 96" in length. All Black and 1/2" mount boards are only available upon special request.